Shipping policy
We are proud to offer free shipping!
Anywhere in the USA.
2-4 business days via Fedex
If your order has a deadline or is a gift, please let us know via email: lillybright.etsy@gmail.com
Technical
The new Alexa Lamp is here!
YES! We are proud to announce that the new LillyBrightDesigns Lamps are Dual Band Router compatible.
2.4 GHz Wi-Fi - Yes.
Dual Band Router - Yes
Google Nest Internet - Yes.
5 GHz Wi-Fi ONLY - No.
Yes, most likely. The new phones (like the new iPhone 12) are being advertised as 5G LTE, which is different from 5GHz WiFi.
YES! Our New Alexa lamps ALSO include a remote for your convenience!
Yes! Our Alexa lamp has thousands of customizable options for color-changing static effects, strobe effects, and even responds to music!
That is the lamp's receiver antennae.
Returns and exchanges
We offer a 100% Satisfaction Guarantee. All items may be returned within 14 days of receipt. Returns must be in original packaging, new, and unused. Buyer is responsible for return shipping.
All items may be returned within 14 days of receipt. Returns must be in original packaging, new, and unused. Buyer is responsible for return shipping. Incomplete returns are not subject to a refund. Email us with any questions.
Contact us at lillybright.etsy@gmail.com and we will be happy to send you a return shipping label.